Frequently Asked Questions

Who can come to the Shelter Home?

Any resident of Caldwell County who is a victim of domestic violence or sexual assault is welcome to stay at the Shelter Home for a month, or longer if circumstances warrant. Women who are homeless but are not domestic violence or sexual assault victims are also welcome at the Shelter Home for a period of three days while we help you find other housing arrangements.

Can I bring my children to the Shelter Home?

Of course; if you are coming to stay at the Shelter Home your children are welcome to stay, as well. We provide a warm, nurturing environment for children and have a play room and lots of toys to help keep them entertained.

How can I come to the Shelter Home?

Give us a call at (828) 758-0888 and we’ll walk you through the process. It’s simple, easy and quick. For your safety and the safety of our residents, during evening hours we generally request that you either call the police or go to a police station. The police will be happy to escort you to the Shelter Home.

How can I help the Shelter Home?

Our biggest need is always financial. Most of our funding comes in the form of grants from various charitable organizations, but the income we receive from those sources has been declining steadily for years—and with the current state of the economy, that doesn’t seem to be changing. The Shelter Home is a 501(c)(3) non-profit, so any donation you make is tax-deductible. We’ll be happy to accept your donation in person or you can donate online.



Does the Shelter Home need volunteers?

The help we get from volunteers is critical to our success and we always need help. Simply volunteering to answer the phone can be a huge help because it frees up our staff to work on other things. Childcare assistance is a constant need, and helping us sort through donated items helps more than you’d think. Please contact our Community Outreach Coordinator for more information.

What kind of donated items does the Shelter Home need?

We are happy to accept virtually any donated item. Many of our residents arrive with nothing but the clothes they are wearing, so there’s always an immediate need for clothing and toiletry items. Helping our residents begin a new life is also part of our mission, so donations of appliances, dishes, furniture and other household goods are also important.

Please keep in mind that we appreciate every donation received. Items which can't be use immediately are stored or transferred to other local charitable causes.

Please contact our Community Outreach Coordinator for more information.